Frequently Asked Questions
Frequently Asked Questions
Will the Portable Outlet Work with my CPAP Device?
3B Medical (All Models) – Yes
A-Flex (All Models) – Yes
AirMini – Yes
AirCurve 10 and 11 ResMed (All Models) – Yes
AirSense 10 and 11 ResMed (All Models) – Yes
AutoSet (All Models) – Yes
ASV (All Models) – Yes
C-Flex (All Models) – Yes
DeVilbiss/IntelliPAP (All Models) – Yes
DreamStation 1 and 2 (All Models) – Yes
Fisher and Paykel (All Models) – Yes
iBreeze (All Models) – Yes
Icon (All Models) – Yes
IntelliPAP/DeVilbiss (All Models) – Yes
Luna 1, G2 and G3 (All Models) – Yes
React Health (All Models) – Yes
ResMed (All Models) – Yes
ResMed 8, 9, 10, 11 (All Models) – Yes
ResMed Air Sense 9, 10, 11 (All Models) – Yes
ResMed S8, S9, S10, S11 – Yes
Respironics (All Models) – Yes
Sleep Style (All Models) – Yes
System One (All Models) – Yes
VPAP (All Models) – Yes
How many hours will the Portable Outlet run my CPAP?
Each battery meets TSA and FAA requirements for air travel. All Portable Outlet battery models are carry-on only and cannot be checked into luggage. No documentation is necessary. However, some airlines require pre-flight approval. For more information on specific airline requirements, visit https://www.portableoutlet.com/air-travel.html to learn more.
Should I charge the Porable Outlet before I turn it on and attempt to power my CPAP device?
The Portable Outlet battery will power any CPAP device for 8-10 hours at an average pressure of 10, the humidifier turned down, and the heated tube turned off.
Can I take the battery on a plane?
The Portable Outlet battery will power any CPAP device for 8-10 hours at an average pressure of 10, the humidifier turned down, and the heated tube turned off.
Can I charge the battery in a vehicle or with a solar panel?
Yes. We offer a universal DC to AC car charging inverter, a proprietary 12 volt DC to DC fast-charging cable, and a proprietary 60 watt solar panel charger. For more information on our accessories, please visit ____ to learn more.
Can I charge the battery with my existing solar panel?
No. Connecting the battery to a different solar panel will void the warranty.
Portable Outlet offers a matching 60 watt solar panel that, in good sun, will charge the battery faster than a wall outlet (~4 hours). Remember to keep the battery in the shade.
Will the portable outlet charge a portable oxygen concentrator?
It can power and charge most portable oxygen concentrators that are small enough to carry on your shoulder. It will not power any continuous flow oxygen concentrators or units that are heavier than 7 pounds.
How long will it take to ship to me? Do you ship outside the US? I need it fast. Can you ship it “Next Day”?
We do not ship batteries “Next-Day” or “Two-day”. Express or Air Shipping is expensive and complicated for lithium-ion batteries. Once you place your order the product will ship via FedEx or UPS ground service. You will be emailed a tracking link. We do not ship outside the continental United States.
What are the weight and dimensions of the batteries?
All Portable Outlet battery models automatically match voltages between 100 and 240 volts depending on your location when charging. To charge the battery internationally, simply use a plug adaptor to match the wall outlet; no transformer is needed.
What is the voltage of the battery?
The PO-160UPS model batteries weigh 2 pounds, 14 ounces and their dimensions are 5.5” x 9” x 1.5”.
What is the warranty and return policy?What is the warranty and return policy?What is the warranty and return policy?
We offer a one-year, limited warranty from the date of purchase. Proof of purchase is required. Returns are handled on a case-by-case basis.